Security

Security and strategy for business-critical domain names. Just about all of us have, at some point, received a credit report from UC. The company’s two letter name, in the clean lines of their logo, sticks in the memory – regardless of whether you’ve seen it digitally or on the corner of a physical letter. UC is Sweden’s leading business and credit reference agency. Since it started in 1977, UC has helped millions of customers make informed decisions by providing detailed, precise business and credit information through its innovative services. UC collects and processes information, making it easier for companies and individuals to make intelligent decisions. For the past two and half years, Samuel Tillenius has been Web Manager at UC, which is part of Asiakastiesto Group Plc. He is also Product Owner for the UC.se site. Both before and during his time at UC, the company has bought up many domains – several related to UC’s subsidiaries. However this has often been done without a firm structure for managing them. Today, Dotkeeper manage UC’s domain management from a safe and strategic perspective. UC also uses our SSL Management service, which ensures that their visitors get a safer experience on their website. Tidying up our domain portfolio was a big job, but together with Dotkeeper we have put our domains in order, including those related to our subsidiaries. Now we have better oversight and we can easily see which domains we hold and who is registered as the owner of every domain. Dotkeeper also makes sure that we don’t miss any important domain renewals.  How do you find working with Dotkeeper? My feeling is that it works really well. Our contact at Dotkeeper has been a massive help and he is a great resource for us! He works proactively and always replies to us quickly. He gives us advice and always informs us if there is any developments in the industry that we need to be aware of or when new TLDs (top-level domains) are released that might be of interest. You also helped us to buy a domain that we needed even though it was already registered to someone else.  What have been the results of our cooperation with you? We have very good control of our domains now, much better than before. When I started we had an Excel file where everything was thrown together. Now we log in through the portal on Dotkeepers website and we can directly access information on the dashboard about which domains are active and so on. It’s become a straightforward way to answer any queries we might have about our domain holdings. From my perspective the portal is a good tool – it’s clear and simple.  Have you any advice for others about domains? Make sure that all your domains are gathered together with the same registrar. Having your domains spread out can be very frustrating because you have to go to several different places to manage them. Having the same registrar who has full control, who makes sure that that you don’t lose any domains and who keeps them protected, is immensely helpful.  Do you have a favourite domain? We have a lot of very good domains, and UC.se is just one of them. It is definitely not easy to get hold of such a short domain in this digital day and age. Also, our big site allabolag.se (this translate as allbusinesses.se). The contents of the site are totally self-evident and it also ranks highly in SEO terms.

Dotkeeper and Addtech have been collaborating since the spring of 2015, with a more holistic domain name solution as result. They cooperates regarding the management of Addtech’s domain portfolio. Addtech is a technology trading group, which operates in selected niches markets for high-tech products and solutions. The corporate group, which consists of more than 130 subsidiaries with sales to over 30 countries, has a turnover of approximately SEK 6.5 billion a year. With more than 130 subsidiaries, Addtech needed a solution for efficient and secure domain name management. How does Dotkeeper help Addtech? Dotkeeper help us and our subsidiaries to consolidate our domains and our DNS handling with one provider, they ensure that we have accurate and updated information regarding our domains. Which means that we can act quickly on changes that need to be made. What made you choose Dotkeeper? For us it was important to find a service-minded and customer focused supplier, with an affordable offer, that would suit us and our subsidiaries. Already during our procurement Dotkeeper was the supplier, who showed the most responsiveness and really listened to what was most important to us, and returned with a proposal that suited us very well. This allowed us to safely choose Dotkeeper. What is the result of collaborating with Dotkeeper? That our subsidiaries and we have a service-minded and knowledgeable strategic supplier, who we can rely on about domain issues. All of our domains and DNS handling is gathered in one place and we can carry out the DNS changes ourselves. I also notice that the awareness among our subsidiaries around domains have increased when transitioning to Dotkeeper, as with Dotkeeper they get all domains on one bill and therefore also get a good overview of their domains. What are you experiences collaborating with Dotkeeper? Smooth and easy, no matter who you talk to we always get quick, dedicated and accurate answers. Last but not least it is also very nice to collaborate with Dotkeeper. Dotkeeper has in a very short amount of time become a popular supplier among us and our subsidiaries. What would you like to tell other people responsible for domains? It’s very easy that domain management becomes a low prioritized question on all possible points, and that you avoid making supplier changes if you have a large amount of domains. But dare to make changes and demands to your providers of domain services. You chose a new top level domain, .life, for one of your new companies. Tell us! The company name was chosen and ready, but we didn’t have access to all the top level domains desired such as .com. On Dotkeeper’s recommendations .life came up for discussion, and gave the company a good and modern solution as the primary domain.

Global domain management for a global player. Since December 2016, Dotkeeper is a proud partner to the global logistic group Wallenius Wilhelmsen Logistics (WWL). Wallenius Wilhelmsen Logistics delivers innovative and sustainable global shipping and logistics solutions for manufacturers of cars, trucks, heavy equipment and specialized cargo. Dotkeeper delivers strategy, ongoing management and brand protection. How was the process like for WWL to find a new domain name supplier? We were approached by Dotkeeper and was impressed with their approach and track record. What made you choose Dotkeeper? Domain management has changed a lot with digitalization. Dotkeeper convinced us that they were a partner whom could proactively advise us on how to manage our brand online. During Q1, Dotkeeper has consolidated your global domain portfolio. How have you experienced that process? They are very service minded and their advice and communications is always intelligent and clear. It’s obvious they have a lot of experience and expertise. How does Dotkeeper help WWL today? Domain strategy, management, advisory. What is the result of collaborating with Dotkeeper? I firmly believe we are now better equipped to make informed decisions about our global domain portfolio. We are spending our domain budget more wisely. What would you like to tell other people responsible for domains? Switching from our former supplier to Dotkeeper has been a significant improvement for us as a global player serving different markets. They really know what they are doing and they have fulfilled the high expectations they set when we first got introduced.