System Verification

Sabina Engdahl and Per Gustafsson, responsible for numerous digital initiatives at System Verification, share important insights about the company and their digital journey, as well as thoughts on working together with Dotkeeper.

System Verification is dedicated to creating a sustainable digital experience. Specializing in software and quality assurance, they act as an independent partner throughout the software development life cycle. Operating at the forefront of quality assurance and providing both strategic and operational support, they ensure a sustainable digital experience for all.

System Verification aims to collaborate with skilled partners who are experts in their fields, particularly in areas that are not their core business, to access the best possible expertise and assurance.

With many digital initiatives underway, System Verification needed assistance managing their domain names and reached out to Dotkeeper. They sought a partner who could offer personalized support to better understand their own opportunities and risks regarding their domain holdings and manage them smoothly, securely, and appropriately, thus gaining better control over their digital presence.

Early in the relationship, they received support to establish better control. Since this area is not part of their core business, it was important to have a partner who ensures they are both educated and provided with guidance for optimal management.

Implementing DMARC felt like a crucial step in enhancing security, as email management was perceived as a vulnerable area for fraud and other risks. They can now ensure that only authorized emails reach customers’ inboxes, potentially increasing both deliverability and online brand integrity.

Sabina mentioned that the process of implementing DMARC has been handled smoothly and informatively, providing them with a sense of confidence in the decisions they needed to make along the way.

“Dotkeeper took the time to be there for us from an educational perspective throughout the process, ensuring that the process was allowed the necessary time to be implemented in a structured and well-tested manner.”

With ongoing support and continuous review of what was happening and what needed to be addressed, Sabina and Per found few parts of the process challenging. The difficulty lay more in the areas of the process where they didn’t feel as confident, such as the technical aspects of DMARC implementation and what was affected by it and what was affected by parallel processes. But Dotkeeper was available to provide guidance in these areas.

Throughout the project, Sabina and Per maintained ongoing communication with all stakeholders, and everything went smoothly.

When asked about any benefits or improvements they experienced, they noted an initial sense of security and increased safety without encountering any negative consequences. They also found it highly advantageous to receive assistance in navigating through options and additional services for monitoring the solution over time.

“If you’re considering these types of services: Ask for help! It pays off to get support from those who truly know what they’re doing. It’s difficult to stay well-informed and do everything right in all these areas, as there are constant changes in both possibilities and legal requirements.”

In conclusion, they want to convey that they are highly satisfied and feel secure after the implementation, as well as with the ongoing partnership with Dotkeeper.